What products do you offer?

We offer a wide range of Flat Roofing products. We offer single ply membranes such as Duro-Last PVC and Carlisle TPO. We also offer SBS (modified bitumen) roof systems by Soprema. We also offer specialty products like James Hardie siding, Standing Seam & Corrugated metal roofing systems, and high end sloped products such as Enviroshake and Malarky Shingles. We choose our products based on performance and past history. We do not install inferior products becuase we stand behind our work and products.

Why Goodmen Roofing over your competitors?

Goodmen Roofing (Calgary) Ltd was established in 1999 and has grown each year since. We have had some ups and downs and some learing experiences which has brought us back to what we do best “Flat Roofing”. We have a strong team with a combined knowledge of over 50 years experience. We stand behind our products we install, so you can rest assured that we are only installing quality, high end products with the best warranties in the industry. We are members of the BBB with an A+ rating and were nominated for a business ethics award. We have been nominated for customer service awards through the CRRA and have won this twice.

How does the quote process work?

The process Goodmen Roofing uses is standardized, ensuring a job done right every time

Step 1: Request for Estimate Our system ensures that our estimator will contact you within 3 business days, possibly sooner.

Step 2: Schedule a Site Visit A meeting and/or a site visit is determined during the initial contact.

Step 3: Estimating Our estimator customizes a line item quote detailing the products we will be using and the process involved on your project. Warranty information and projected timeline are also included. Your Goodmen Roofing Estimate is emailed, dropped off or faxed over. We will follow up to ensure receipt and to discuss. Another meeting may be set up at this time.

Step 4: Project Approval One you have approved the estimate, we enter your job into our internal system and all the information is supplied to our Field Supervisor, who will be your first point of contact for the duration of the project.

Step 5: Roofing Roofing takes place and the Field Supervisor will keep you up to date with progress, any issues that arise and provide photos of the project progress. Barring any unforeseen circumstances, your Field Supervisor will ensure that your job is done properly on time and on budget.

Step 6: Completion The Field Supervisor will meet with you on site to confirm completion of work. The project is then inspected by the Field Supervisor or by a third party inspector (depending on the materials used, this will have been detailed in the estimate).

Step 7: Delivery Upon receipt of payment your warranty is issued. At this time we will discuss a recommended Maintenance Plan.

Should I look at price alone?

This is an easy questions to answer. NO. Always take into consideration that there are many roofing products on the market today. Even if you get an estimate for the same type of roof system the products and quality are still different. The best way around this is to do some research or ask the estimator what the difference is. Also, you may not be getting the same roof system. If the quotes are different, and price varies make sure to call and ask. Don’t just assume a contractor is more expensive and trying to gouge the customer. There may be a reason the price is higher. Here at Goodmen Roofing we look at each individual project and come up with the proper system to install based on the specifications in the industry. Very seldom are we the cheapest but we always do the job right.

Click here for a checklist of questions to ask a commercial roofing contractor BEFORE you hire them!

My roof is leaking and I need a roof right away - what should I do?

The best answer to this is to have a reputable company come out and assess and make a repair. This will buy you some time to go through the proper process of getting a quality roofer. Odds are good that if a roofer provides a quote and can start your job within a few days, there may be a reason that they are not busy. This is not always the case but it may raise a red flag.

I am not sure if my roof needs to be replaced or repaired. Can you help with this?

Yes, We would be more than happy to come have a look at your project and give you our professional opinion. We will let you know if you need to re-roof, repair, or set you up with a maintenance plan to prolong your roof and give you time to budget for a re-roof.

How can I tell if I have hail or wind damage?

Unfortunately we live in a hail and wind zone in Alberta. Most of us have either had to re-roof or know someone who has in the past few years. Here are the most common signs of hail and wind damage to your roof:

  1. Are there lots of granules (the rock that is on the top side of a shingle) on the ground or coming out of your down spouts after a rainfall? If so you may have hail damage. It could also be that your roof is wearing out but if you never noticed it before a hail storm it is probably caused by hail.
  2. Are there broken pieces of shingles in your yard? This is a sure sign of wind damage but it may also be a sign of hail damage.
  3. There are shingles lifting when the wind blows. This may be a sign of wind damage. It may also be that your roof is worn out. If your roof was just re-roofed the shingles are not tabbing properly. Have the roofer come back and manually tar each shingle so they tab together.
  4. If you can get on your roof, are there any dented metals, broken air vents or areas where the granule loss is significant? If you can see any of these you may have hail damage.

How do I ensure my roof is ready for winter?

One of the hardest things on a roof is an infamous Canadian winter. Tis the season for an assortment of ‘wear and tear’ issues that can drastically reduce the life of your roof, not to mention unwanted and avoidable leaks.

Here’s a short list of these ‘wear and tear’ issues and what you can do to prevent them:

Debris (leaves, branches, etc)
Debris must be removed from your roof BEFORE the snow flies. Gutters and drains blocked with debris hold water when snow melts. When it freezes (overnight for example), the expansion is intense enough to split rocks, so you can only imagine what it does to your roof system!

Caulking/mastics
Check your chimney stacks, plumbing vent stacks, roof curbs, gum-cups and metal flashings to ensure that the existing caulking hasn’t dried up and/or peeled away. If repair is needed, DO NOT simply caulk over the old. You need to remove it and replace it with a high grade sealant. Note: there are specific sealants for this and silicone is not one of them.

Flashings
Flashings provide two services on your roof; one is for aesthetics the other, primary function, is to cover and protect the roofing materials terminated beneath them. Flashings should be checked annually and/or after high winds to ensure they’re fastened properly and won’t blow off.

Weight
Snow load is typically not an issue with roof systems in Alberta as our codes ensure that buildings are designed, engineered and built to withstand the snow load weight for our region (search the internet for specifics if that information is required). Surprisingly, one of the worst things you can do to your roof is shovel off the snow! Most roofing products get brittle in colder weather and walking on your roof and shoveling or scraping them off will only aggravate them further. Rule of thumb: Unless there’s a 100 year record of snow accumulation or your building is 20 years+ and older, stay off it. A good roofing contractor can assist in both situations.

Product Lifespan
What does this mean? In short, all roofing products will eventually wear out and need to be replaced. When inspecting your roof have a close look at the overall condition to see where it is in its ‘lifespan’. Will it make it through another winter? Am I going to have leaks in the spring? Can I re-roof now or do I have to wait? These questions are best answered and explained by your roofing contractor.
Although most commercial properties retain a maintenance person or company, the roof seems to be one area of many buildings that is overlooked; out of sight, out of mind…

Your best insurance against ‘winter roof issues’ is to call a professional roofing contractor to assist you with ‘winterizing’ your roof, providing maintenance pre-winter and to assess your roofs lifespan. I know that if I have a toothache, I don’t get my neighbor’s kid to fix it, I call a Dentist; they’re the professionals.

Does Rot affect buildings in the Calgary area?

Roof-rotIt’s quite surprising how many buildings in and around Calgary are been plagued with common rot issues; wood building components (structural and non-structural) that have had long term exposure to moisture caused by leaks, condensation and/or higher than normal humidity.

Rot occurs when moisture gets into the cellulose fibres of wood and begins the ‘natural’ decay process. Rot is a sneaky devil and not always easy to detect as it likes to ‘hide’ in places we can’t see; this is where moisture gets trapped and the rot begins. Rot found within a building’s exterior envelope usually occurs under the exterior covering; walls and/or roofing systems. Rot is the natural breaking down of organic cellulose fibres (wood).

Rot is one of the most destructive, expensive and frustrating repairs one can have with a building and gone undetected and addressed, can lead to more serious issues like building closures due to structural integrity, poor air quality (from mold and mildew) and many other related issues.

Goodmen Roofing has been involved in numerous restoration projects that were plagued by rot and takes pride in our general knowledge of these issues and how to rectify them. Some of the most common causes of rot that we have encountered are:
Decks with leaking membranes
Windows and doors with failing gaskets and/or sealants
Roofs with leaks
High humidity trapped within a wall, roof or attic space due to poor (or lack of a proper) vapor barrier or venting

We work closely with several engineering, consulting and building envelope design authorities to ensure the restoration is done properly and all to code. In most cases, remediation can occur while the building is occupied. The major cost and problems occur when it goes undetected for too long. If you want to know if rot is lurking in your commercial building, contact someone with proven experience in building envelope sciences such as a reputable roofer, consultant, engineer or general contractor.

What are Goodmen Roofing’s affiliations in regards to safety?

Goodmen Roofing is a leader in safety. We are members in good standing with:

  • ACSA/ COR Certifiation  (certificate of recognition) since 2003
  • Work Safe Alberta – Work Safe award receipents 2 years in a row
  • ISN (ISNetworld)  A global safety network.  Goodmen Roofing is required to achieve & maintain the high standards of safety excellence required by ISN.
  • WCB – Outstanding safety performance

We are bondable and fully insured for 5 million dollars.

How do you ensure that safety is a #1 priority on your work sites?

Goodmen Roofing has an in-house dedicated Health & Safety Officer (HSA), who does regular site visits on every project.  The HSA documents & reports to ensure that each worker is performing in a safe manner.  Goodmen Roofing holds regular safety meetings.  Also, we ensure that our Roofing Technicians have the ongoing training they need to get the job done.  From “Fall Protection” to “First Aid” to “WHMIS”.   We provide our Roofing Technicians with the tools to make safety their #1 priority.

Do you have guidelines for a successful Roof Replacement?

What to look for and who to hire

Replacing your roof is a huge undertaking and can be rather expensive; it’s a decision that needs to be thoroughly thought out.

When making your decision, keep in mind that your roof, along with the exterior finishes of your building are what protects everything inside; the structural, the electrical, the mechanical, the finishes and all the furnishings and contents. Take these steps to ensure you’re getting what you want, expect and deserve:

  1. Get written estimates from at lease 3 qualified contractors (see notes below). Ensure the quotes are comparing similar products and accessories. Ask for clarification if not clear and NEVER take verbal promises or assurances as truth; get it in writing! Goodmen Roofing provides clearly written and detailed estimates and our testimonials speak for our reputation.
  2. A good rule of thumb is NOT to accept a quote based solely on price. Real low bids drive down the market, only serve to feed poor quality products, inferior workmanship by cutting corners and lack of after sales services; all of which hurt the end user – you. Then you have the highest quoted price; what are you paying for the best of the best or maybe the company is simply very busy and has priced accordingly? These are questions that your research and follow-up with references (see notes below) will prove to be invaluable. Focus on the middle quote you’ve received. Quite often, the middle price quote is the one that has everything covered and is providing the best bang for your buck. Although this sounds like common sense, you still need to do your homework.

Qualified Contractors

  • Get referrals and be sure to call them. Remember, verbal ‘confirmations or promises’ should not be accepted as the truth; get it in writing.
  • How many years has the contractor been in business?
  • Get proof of their WCB, General Liability, COR & ISN (if applicable) and/or other Accreditations.

Comparing Apples to Apples

  • What are the exact products being used? Get brand and product names then research them online.
  • What type and length of warranty is being provided or offered? Read the fine print.
  • What’s the timeframe? If it seems reasonable, then it probably is.
  • When the work is being done, ensure the products being used are the ones you agreed to; any reputable contractor will be more than pleased to prove this to you.

Things to Watch Out for

  • Bad-mouthing other products, contractors or customers.
  • Time sensitive offers; they’re usually tricky sales tactics that benefit no one.
  • And remember… If something sounds to good to be true, it usually is!

If you want a contractor who sticks to their word, consider whether or not they did everything they said they would in regard to the estimate. Doing so is a good way to evaluate the future of your project and prevent any possible setbacks due to bad work ethic.